Customer Support

Helpdesk Operator

Gross salary in Kenya is

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80% of people earn:

4,098 - 7,680 USD

10% earn less lthan 4,098 USD

10% earns more than 7,680 USD

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Kenya.paylab.com salary survey, 80% of people on the Helpdesk Operator position in the Kenya earn between 4,098 USD and 7,680 USD annually gross.

10% of employees earn less than 4,098 USD and 10% of people earn more than 7,680 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Connecting telephone calls.
Operating telephone and fax lines.
Providing information about the services of the company over the telephone.
Providing technical support and solving specific customer problems over the telephone or online.
Handling claims and special requirements from customers.
Keeping records on customer requirements and claims of provided services.

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The most common career path of an employee

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Position Helpdesk Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

597. place

Women representation in position

n/a

Average age of respondent by position

n/a

797. place

Nursery School Teacher Assistant

Education, Science & Research

2,142 - 4,737 USD

598. place

Woodworking Technician

Wood Processing Industry

3,168 - 8,880 USD

597. place

Helpdesk Operator

Customer Support

4,098 - 7,680 USD

596. place

Printer

Journalism, Printing Arts & Media

4,213 - 7,542 USD

1. place

Chief Executive Officer

Top Management

9,010 - 43,376 USD

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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