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Gross salary in Kenya is
50K
60K
70K
80K
 
10% earn less 45K KES
10% earns more 82K KES
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Description of job position

  • Connecting telephone calls.
  • Operating telephone and fax lines.
  • Providing information about the services of the company over the telephone.
  • Providing technical support and solving specific customer problems over the telephone or online.
  • Handling claims and special requirements from customers.
  • Keeping records on customer requirements and claims of provided services.

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The most common career path of an employee

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Position Helpdesk Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

Women representation in position

Average age of respondent by position

797. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

23,189 - 51,056 KES

601. place

Woodworking Technician

Wood Processing Industry

Salary group 2

35,142 - 94,795 KES

600. place

Helpdesk Operator

Customer Support

Salary group 2

45,253 - 81,651 KES

599. place

Printer

Journalism, Printing Arts & Media

Salary group 2

45,431 - 81,488 KES

1. place

Chief Executive Officer

Top Management

Salary group 3

95,984 - 485,920 KES

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  • Salary on position by region*, education, practice, business size
  • Total salary and its components* (variable component, commissions, rewards)
  • Responder distribution to payroll
  • Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
  • Detailed breakdown of all monitored non-financial benefits provided*
  • Financial benefit analysis*
  • * available when regression model is used